Sandman Hotel Castlegar

Location can't be beat. Lots of parking. Staff very responsive and helpful. Booked a King room through booking.com, but when we got to the property, was told that room was not pet friendly. So they gave us a room with only 1 queen bed. The prices was a bit less, and instead of giving us a refund, we got coupons for breakfast that is normally $7 each time, each person. I appreciate the gesture.

I loved the location, within walking distance to main restaurants/shops, etc. I also enjoyed the pool/jacuzzi area which was well maintained. I loved the friendly staff and the complimentary coffee/fruit in the lobby area.

The morning staff at front desk and breakfst

Aside from the great location, the fridge and microwave in rooms and a 24h self-serve laundry were important amenities. The pool and hot tub were open but the restaurant was closed. The pool is in a sort of covered courtyard with rooms with sliding glass doors opening on it. I stayed in an outside room and a as glad of the direct sunlight. It was nice to know that this Sandman location has unionized staff who work under a collective agreement negotiated between their union and Sandman's Management. They might cost just a little bit more it their quality of service and friendliness were excellent.